Support Overview

Welcome to Rhozet support. Before contacting support please take a moment to browse our Downloads and Troubleshooting sections to see if what you’re looking for is already publicly available. To contact support directly please follow the link to Contact Support on the left.

Downloads – download the latest versions of Rhozet User Guides, product release notes, the format guide and SDK samples.

Troubleshooting – solutions to common problems with Carbon Coder and Carbon Server as well as more in depth explanations about how the Carbon transcoding engine works.

FAQ – answers to common pre-sales and support questions for Carbon Coder and Carbon Server.

Contact Support – convenient online form to directly contact Rhozet’s support team.